Taking into consideration all the different kinds of weather we will have this summer, I suggest you consider a customer waiting area outside, under the roofed area where the gas pumps used to be. Perhaps as important, you might want to make clear in your online sign-up form that for those wishing to wait for their vehicle that you have outdoor seating available under a roof. Paul Reinhardt Of course, only you know how many people actually want to wait for their vehicle. I would suggest, however, that those waiting had no other option and didn’t want to take any of the three of you out of action by driving them home and picking them up. P
Hi Paul! Thanks for your feedback! With this whole Covid 19 mess going on, we appreciate your patience with the undesirable systems that we've had to put in place to help keep people safe. It's really unfortunate that due to social distancing we had to discontinue providing transportation to and from home and closing off our waiting area. We apologize for not making that clear before your visit. We dropped the ball on that and have since taken steps to ensure that people are informed of these inconveniences that you mentioned before their visit. I can't thank you enough for the feedback and will continue to listen to any other feedback you or other clients provide. Thanks for sticking with us over all these years! We really appreciate it!!!
- Legacy Auto-Tech